Bad Service

Firstly it took Absa weeks to approve and activate my account therefore I did not have a back account to transferred my salary into, as a new client I am really disappointed with Absa's service.<br> <br> I received confirmation that the account is active and all is well, about 2 weeks later I transferred money into my bank account just make sure its active, when I went to the ATM to withdraw the first slip stated there's a Fica problem on my account and second my card is not active. I don't understand because I sent through all required documentation and thats the reason why I opened an account inline so I don't have to go into a branch, so I want this Fica issue sorted please and no one ever told me I have to go into a branch for Fica purposes because I sent everything through via email.<br> <br> I need to start using my account so can someone please sort this out TODAY!!!!!