mF
mark F

1 reviews | Active since Jan 2013

01 Apr 2016, 17:10

Bad service

Been trying to extend a home loan since 25 feb and keep getting the run around.Self employed really counts against you,almost discriminated because of it even if you are a platinum member.I hold 5 bond accounts,credit card,garage card,savings acc,business acc and stock broking portfolio with them.I earn R70 000pm,my house is worth 3,6mil and the bond remaining is just over R650 000.I'm in the process of switching to FNB with my wife and will let all my facebook friends know how great FNB is,this does'nt seem to phase the ABSA enployees at all.I have been an ABSA client since they were AL**** bank for 38yrs,this means nothing aswell.It will be such a relief to deal with a proffessional bank as I have had endless trouble with ABSA but have been to lazy to change.I would be really surprised if this mail even gets a reply.PS:FNB private banking will send someone to my residence,ABSA does'nt even have enough staff to manage their branches,no wonder Barclays want's to pull out.<br> <br> Over it.<br> Goodbye ABSA.<br> Mark

0
Replies (1)
Absa
Absa's reply04 Apr 2016, 08:28
Official
Hello mraforster,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,