MM
Michael M

1 reviews | Active since Mar 2016

22 Mar 2016, 20:14

BAD SERVICE

Account opened at Mall@reds branch on the 03/03/2016 and to date the account is still not active. This issue was escalated to Branch Manager and still not sorted out. How do they expect a company to function without an active account. This is a start up company and to have to deal with such terrible service from one of the biggest banks is hindering in the success of this business. The latest as of today 22/03/2016 is that the issue has been escalated to Area Manager...a simple matter as opening a business account takes almost a month at Absa. Clearly someone is not doing their job here....WHAT A TERRIBLE SERVICE

0
Replies (1)
Absa
Absa's reply23 Mar 2016, 11:00
Official
Hello Innov19,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,