Bad service

Stood in a line for approximately 45 minutes to get a statement. Customer service has only 2 consultants to assist while the rest sit and chat over tea. The service at Absa Dobsonville has never been appeasing. On top of everything there is this light skin old woman who behaves like she is doing a favour to help people for the job she wanted. It's cause of such behavior that Absa will loose their clients because of people who do not maintain the philosophy the company has build over the years<br> But if this is how absa treats it's clients than I'm not the last person to leave it.