Bad Service

I App**** for a Credit Card on the 8th of January 2016. After being at the branch a few times and numerous calls, I decided to apply online. That is also a non existing service. Nobody came back to me and I phoned again today just to hear that they have to put the application back on the system. I am an ABSA client. Now that I have spoken to other people, it is unreal how dissatisfied ABSA customers are