XM
Xihluke M
1 reviews | Active since Dec 2019
09 Dec 2020, 15:19
Bad service
Good day I recently app**** for a private banking cheque account online. An account was opened for me, they even provided me with an account number but they are taking forever to assign me a private banker to finalise my account. I have been calling them since Saturday until today they haven’t assigned me a private banker. They have been taking me from pillar to post. Is it really difficult to get me a private banker or the bank is just not good enough. Please rectify this as soon as possible. I thought you guys were the best but it seems like I was wrong.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
10 Dec 2020, 10:35Dear Xihluke Mlangeni, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***6. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Absa's reply10 Dec 2020, 10:35
Official
Dear Xihluke Mlangeni, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***6. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
XM
Xihluke M's updateReviewer Update
11 Dec 2020, 10:19Good day
Did you guys Investigate this matter. Because I still haven’t heard anything from you guys.
Did you guys Investigate this matter. Because I still haven’t heard anything from you guys.
XM
Xihluke M's update11 Dec 2020, 10:19
Reviewer Update
Good day
Did you guys Investigate this matter. Because I still haven’t heard anything from you guys.
Did you guys Investigate this matter. Because I still haven’t heard anything from you guys.
Absa's replyOfficial
14 Dec 2020, 12:30Good day Xihluke
Thank you for your posting
Please refer to our email send to your personal email address
Kind regards
Daphne Le Grange
Thank you for your posting
Please refer to our email send to your personal email address
Kind regards
Daphne Le Grange
Absa's reply14 Dec 2020, 12:30
Official
Good day Xihluke
Thank you for your posting
Please refer to our email send to your personal email address
Kind regards
Daphne Le Grange
Thank you for your posting
Please refer to our email send to your personal email address
Kind regards
Daphne Le Grange