NY
Ngelosi Y
1 reviews | Active since Jan 2023
30 Jan 2023, 13:21
Bad service
I have tried 7 different ATMs trying to do a cashsend withdrawal and i keep getting an error 55 that the transaction is not allowed. The pin and withdrawal number are both correct, i am so annoyed at the inconvenience caused... This is just not right because your bank knows that people always experience this problem on a daily for years but not doing anything about it
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Absa's replyOfficial
30 Jan 2023, 14:27Dear Ngelosi YeNkosi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Absa's reply30 Jan 2023, 14:27
Official
Dear Ngelosi YeNkosi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw