NH
Nosipho H

1 reviews | Active since Jun 2015

13 Jan 2016, 11:48

Bad Service

Good day <br> <br> Please assist , I went to the absa bank ,main street branch in the johannesburg CBD to get assistance with my credit card this morning , I also requested that my cheque account be closed due to excessive bank fees, I also requested that my sms notification number be changed. I left the bank only to find that my credit card issue is still not sorted out as I was still not able to get it pre authorised when I did my transaction, when I tried accessing my enternet banking it was not working. I went back to the bank to have these issues sorted out and was assisted , alas when I get back to work , my internet banking is not working because the number that it reports to was still not changed, my credit card is also still not wroking despite the fact that I went to the bank TWICE and waited on long ques to have it sorted out , can someone please assist as I am not willing to go to the bank again , leave my work only to stand in long ques and still not get any of my issues resolved.

0
Replies (1)
Absa
Absa's reply13 Jan 2016, 13:00
Official
Hello nosihl,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,