BAD SERVICE

ALMOST TWO WEEKS AGO I REPORTED *****ULANT ACTIVITIES ON MY MY ACCOUNT OF A PURCHASE OF R2415,OO A ***** CASE WAS OPENED I RECIEVED A SMS SAYING THEY WOULD NOTIFY ME WITHIN 5 DAYS AS TO WHATS HAPPENING I WAITED PATIENTLY AND NO WORD FROM THE BANK I HAD TO PHONE CONTINUOUSLY TO TRY TO FIND OUT WHAT WAS HAPPENING EVENTUALLY AFTER SPEAKING TO A MRS MBALI SHE TELLS ME THAT THE CASE WAS DECLINED AND SHE NEEDS TO SEND IT TO DISSPUTES. SO I WOULD HAVE NEVER KNOWN IF I DID NOT FOLLOW UP SO NW IT SEEMS TO BE MY NEGLECT ACCORDING TO ABSA AND SO I MUST JUST WAIT AND SEE IF I WILL EVER GET REFUNDED THIS MIGHT BE ONE OF MY WORST JANUARY'S EVER THANK YOU ABSA SO YOU TELL ME WHAT ARE BANKS THERE FOR. CAN ANYBODY PLEASE LET ME KNOW OF A BETTER BANK<br>