Bad service

I was at Absa Bank centurion to collect a Flexi-save debit card on 04/01/2016. My debit card expired in December 2015. The service that I received was very disappointing.I waited for 40 minutes in the queue to be assisted as there were only 3 tellers working at the enquiries desk. The tellers are rude, unhelpful and do not know the meaning of being client centric. When I arrived at the teller I was told that they do not have debit cards available it was ordered and the only teller that did have debit cards was already busy with a client and had another person waiting to be issued with a debit card.She was uncertain how long the wait will be and then informed me I can collect the debit card from the Absa branch in centurion mall.I then requested that she call the Centurion mall branch to check if they have the debit cards available as I did not want to arrive at that branch to find out that they also do not have any cards. This teller then looked highly annoyed of the fact that I requested this from her gave me some attitude and she dragged herself to some office to call and only came back to me after 10 minutes. Your tellers should be pro-active and the service received is pathetic