BAD SERVICE

I phoned ABSA on the 1 December to find out about a loan and how much I would be able to apply for.<br> I did the whole process again because apparently I could not do a top up loan. I sent through all the documentation the next day. AFTER 2 WEEKS i am still waiting. I have had to waste hours ****erally) on the phone to find out that one of the items I sent was not valid. no one called. No one followed up. I call today and find out no its still not what they need and I need to send them more.<br> Im beginning to understand why people are going to FNB. ABSA calls you 16 times a day when they need something from you but cannot be bothered to follow up when its the other way round.