MZ
Mandla Z
1 reviews | Active since Feb 2018
12 Feb 2024, 13:48
Bad service
Absa call centre has the worst service ever, this bank must just close down, they are even ******
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Replies (2)
Absa's replyOfficial
12 Feb 2024, 17:24 Dear Mandla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply12 Feb 2024, 17:24
Official
Dear Mandla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Vanessa Crowe Group Customer Care
Absa's replyOfficial
12 Feb 2024, 17:40 Dear Mandla I note that my colleague Rezona Louw is assisting you as per case number C-***2. I will close case C-***4 to avoid duplication. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply12 Feb 2024, 17:40
Official
Dear Mandla I note that my colleague Rezona Louw is assisting you as per case number C-***2. I will close case C-***4 to avoid duplication. Kind regards, Vanessa Crowe Group Customer Care