SN
Siphamandla N
1 reviews | Active since Jan 2019
13 Jun 2024, 09:45
Bad Service
received a call from ABSA agent from the collections department telling me that my account is in arrears and could not tell me which month I missed in payment and was a bit rude and hung up the call.
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Absa's replyOfficial
13 Jun 2024, 11:00Dear Siphamandla Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayCustomer Value Management
Absa's reply13 Jun 2024, 11:00
Official
Dear Siphamandla Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayCustomer Value Management