Bad service

I have a business account with Absa and tried to open an additional account to be able to deposit monies for my supervisors to be able to purchase goods for site. Well it has been 2 weeks and still do not have an account, nor an account number nor any answers from Absa. I have been leaving messages with there reception to call me back, but this never happens. I have been into the branch without being able to get any joy.<br> At this stage I am even prepaired to move my account to any other bank, just to receive a little bit of service.