Bad service

In 2016 june at the end I app**** for car finance at vw the glen then I was approved by absa bank whereby nothing was explained to me regarding the finance instead I was I advice that I can cancel the insurance after I have left the garage by the sales person who was assisting me , it happened that July 2016 I was involved in accident whereby the vehicle lost the air bags however it is still driveable now I didn't have insurance absa took 1 for me of which no 1 explained this to me that I needed to have insurance for the car by force n even worse I had bad experiences with the insurance that I had when I took the car they also did not explain that I needed to have money immediately on the account to be covered as when I was involved in that they rejected my claim because the first installment was not debited, now I called absa as they are threatening to repossess the car because I am refusing to pay the insurance they took on my behalf yet the installment that I signed for am paying for it every month and according to my knowledge when you don't pay insurance it lapse it doesn't become areas that leads to repossessing your while paying your monthly payments I AM NOT A HAPPY CLIENT AS THE TREATMENT AM GETTING IS DISGUSTING