EB
Erica B

1 reviews | Active since Nov 2016

03 Dec 2018, 09:45

Bad Service

It is month end and Absa Groblersdal has a queue of approximately 50 people (general public) in the one line and 20 in the Pensioners / Differently Abled queue and 3 tellers are closed. That is bad service.

0
Replies (2)
Absa
Absa's reply03 Dec 2018, 14:18
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply04 Dec 2018, 10:26
Official
Hi Erica Browne-de Jongh
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,