BAD SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

They blocked my account due to not providing them with updated FICA, I couldn't access my account for a whole week and inconvenienced me and also by loosing out on money. I had to borrow money from people. Totally disgusted by their lack of sympathy as i had to fetch my car at the car dealer as it went in for a service on that very same day, i had to cancel the Cab i booked cause i couldn't pay the Cab driver. I also needed to fetch my daughter from after care, ABSA refused to unblock my account. ABSA complaints department, tried to assist me by unblocking my card. But there was no luck. I received a call from ABSA in Kenilworth and advised me to come and bring my FICA documents, the consultant (Bonnie) advised that she will sort my account out. I went there the Saturday, got there. She assisted me and blatantly left me with another consultant that i had to explain my story all over again. I decided to close my account with ABSA, and withdrew all my money out that was kept hostage, they still took their bank fees. I have banked with ABSA for almost 20 years, and this is the **** service I get. I will never ever bank with ABSA ever again. Even though i didnt have a lot of money in my account, i was still a customer. When i was calling customer services to help me unblock my card and i was all in panick. The consultant went to check, and when he came back he was stroppy with me over the phone and had the nerve to tell me that oh i see you dont have much money in my account @%#$$%^& I have never felt so ****ed off in my entire life with a freaking ban****!!! I will never ever bank with ABSA ever again. You guys judge people by what they have in their bank accounts and treat people like they worth nothing!!!!! @$%^&