1 reviews | Active since Apr 2017

03 Nov 2018, 10:22

Bad service

1teller on a month end especially on a Saturday is unacceptable. Had 3 elderly people leave because that got tired of waiting. Please get more staff from other places as this isn't right

Had an elderly man in front of me that got frustrated for waiting Please fix

Thank you

0
Replies (2)
Absa
Absa's reply05 Nov 2018, 13:10
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd


Best regards,

Absa
Absa's reply05 Nov 2018, 13:12
Official
Hi Faatimah Pahad,

My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** progress will be provided within the next 2 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,