Bad service

Item: Absa
Rating: 2
Author: Annelize R

I am phoning absa vehicle finance every month to change my debit order date. From the start they just assumed to take it the 1st but I dont get paid the 1st. I never received a copy of the contract and/ or a copy of the mechanical Breakdown warranty from them? It is my name that is going bad because of them! I stay on the phone line for more thant ten minutes I Cant up to date there is no account nimber even!

Helpful (0)

Replies (2)

Absa's replyOfficial

02 Aug 2018, 13:58

Dear Customer

Thank you for bringing this matter to our attention.

Please advise the date that the debit order must be changed to and also provide the account number that must be debited, this information can be sent via private message.

Regards

Claudette

Best regards,

Absa's reply02 Aug 2018, 13:58

Official

Dear Customer

Thank you for bringing this matter to our attention.

Please advise the date that the debit order must be changed to and also provide the account number that must be debited, this information can be sent via private message.

Regards

Claudette

Best regards,

Annelize R's updateReviewer Update

02 Aug 2018, 14:28

Hi there Thanks for the reply My debit order must be loaded for the 5 th from Capitec *** branch 470010 Ms ANnelize Roux Can I please also have my account number as well as a copy of the contract and the mechanical warranty? My email is *** phone number is *** but I cant pick up my phone at work. Thank you for the assistance

Annelize R's update02 Aug 2018, 14:28

Reviewer Update

Bad service

About

Community

Businesses

Follow Us