BAD SERVICE

Kindly assist as the only time I get any feedback is through writing on this platform.

I have made numerous attempts to get my account in order with Absa vehicle but the service I always receive is shocking. I finally paid up the arrangement that I was offered by the Reconctring Department, even sent them an email to change my banking details, debit order date and remove my details to normal consumer so I can enquire about my account.

No debits went off last month even thou I had funds, I made a R 3000 payment and sent a POP, but that was not ackwoldged, I even asked if there are any outstanding amounts so I can keep my account up to date, as usual no one bothered to assist.

I just made contact again in the call center but was again given a sloppy service by an agent who appeared to be annoyed by my asking if he is able to check if the debit order was loaded or not.

I am getting frustrated of your service as your stuff is only there for the salaries and not customer service.

I honestly wish to get someone that really knows and enjoys their job to assist as I am also in a Customer Care industry and dont give out such service.

Now can someone call me so I can make the right payment.

Regards Nono **********