BAD SERVICE!!!

Item: Absa
Rating: 1
Author: Joe T

Absa is die swakste bank wat daar in ons land is. Het n betaling gemaak van absa na fnb. Het die betaling op 11/05/18 gedoen met n onmidelike betaling en is nog nie in op 15/05/18. Elke keer is daar ander storie. Ek sukkel nou al jare as mens in n tak instap en dink jy gaan gehelp word dink weer! Daar is geen een wat weet wat hulle doen nie. Stuur mens van een na ander, na n mens minstens ‘n uur in n ry staan om te hoor jy was nie in die regte lyn nie. Dan praat ek nie eers van die customer care na wat mens bel nie. Daar om het ek besluit om al my persoonlike en besigheid rek toe te maak en na ander Bank te gaan.

Helpful (0)

Replies (2)

Absa's replyOfficial

15 May 2018, 14:22

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with the account number debited, the account that needed to be credited, the date and the amount

This information can be sent via private message.

Regards

Claudette

Best regards,

Absa's reply15 May 2018, 14:22

Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with the account number debited, the account that needed to be credited, the date and the amount

This information can be sent via private message.

Regards

Claudette

Best regards,

Joe T's updateReviewer Update

15 May 2018, 14:44

Good day Claudette, Thank you for the response. The account debited was our business account, Expert Auto Sales ***, account to be credited: FNB ***, date 11 May 2018 at 13:19 (immediate payment) amount of R84 000.00 Please advise?

Joe T's update15 May 2018, 14:44

Reviewer Update