Bad service

Item: Absa
Rating: 1

Ive been banking with absa for 13 years today i wanted to eft money to my wife who despratley needed money for milk for her baby ive stand 45mins in a que got to a consultant give them my bank card and my pin no i got to show my id i did not have it on me but provided them with a photo of my id and id numer refuse to help me il be closing my acount and move over to standard this was the lambton branche

Helpful (0)

Replies (2)

Absa's replyOfficial

22 Mar 2018, 12:25

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply22 Mar 2018, 12:25

Official

Best regards,

's updateReviewer Update

28 Mar 2018, 19:08

Thanks yet again yesterday i was told to wait a nother 20mins to submit my complaint yet absa stil claim they are not wrong what is the purpose of having finger scaners at the branch to identify people yet again its not being used im moving all my money out to standard bank thanks absa for 15years of bad service

's update28 Mar 2018, 19:08

Reviewer Update