Bad service

Good Day,

I am a very angry client dissatisfied with the level of service . I have been with absa for year but now I believe it's time I close my account , no one can resolve the internet banking issue I had , I m force to come to the bank and be on a queue or wait for my ticket to be called a and this takes Absa more than 1hr:30 min.I just can't believe that it's month end and we as clients are serviced by two customer service consultant and two tellers really is this what absa stands for your staff is unapologetic about them loitering around while there is a need for service . I am done with the bank that charges to much but service less. I am moving to FNB .