1 reviews | Active since Sept 2010
I went to the Absa N1 City branch to get bank bags as my kids needed it for school. (DONT ASK WHY) After standing in a queue for +/-15mins I am called by a lady teller. There are only 3 tellers available and the one teller is having a fat conversation with her client who clearly does regular banking at Absa cause she works at Crazy store. There convo went from have you been to Goodwood branch to....how this ladies company didn't pay overtime etc. Which put pressure on the other 2 tellers cause they have to work faster. As she is busy she takes her own sweet time.....no sense of urgency. I eventually get called and I ask the teller for 40 bank bags for school as they need it as part of their stationary order. I get asked where im banking. I say I dont have an accident at your bank. Well its only for our clients. I tell her I would not have come to the bank if I didn't need it for school...Im prepared to pay. Sorry you dont bank here. I ask another lady and she says you know what if I had I would give. Let me call the manager, and she doesn't pitch but sends the lady back to me to confirm that the stock is packed away not that they cant give me any. This lady was willing to give me bags. The cashier had over enough but you must be a client. This lady I didn't take her name ( nice white lady) friendly trying to help but the others their service sucks. Why do you think you loosing clients because of your **** service. I walk into FNB served by Dyllan and I walk out with 40 bank bags and I dont even bank their.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
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