BS
Bongi S
1 reviews | Active since Dec 2013
06 Dec 2017, 18:31
Bad service
Good day
I have app**** for a credit increase at absa via internet banking, the phoned me and requested the supporting docs ( bank statement and payslip). I did sent those document, then they sent me a msg that my application was approved and they have the confirmation of receiving the docs. After that they kept quiet, the following day I called them. The consultant told me that they haven't received my docs and my application wasn't approved.
Thats bad service coz I did sent them my docs , I've been banking with for solng I wasn't expecting this from them
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Absa's replyOfficial
07 Dec 2017, 11:55Good day
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Kind regards
Daphne Le Grange
Best regards,
Absa's reply07 Dec 2017, 11:55
Official
Good day
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Kind regards
Daphne Le Grange
Best regards,