BAD SERVICE

Another complaint to the deceased estate department. Our client passed away on 29 August 2019. No response from deceased department. When I phoned in they advised that the account is overdrawn and will be handed to the collections department. Absurd as there were funds in the account when our client passed away so this means that bank charges went through the account was not stopped and the funds were not transferred to the estate late account. These charges need to be reversed and the funds be transferred to the estate late bank account.