TN
Theresa N
1 reviews | Active since Jun 2010
02 Oct 2017, 15:44
Bad Service
I uploaded my Fica documents online approximately a year ago. Today I am unable to transact on my account because I "do not meet the Fica requirements". After speaking to 3 call centre agents my account is still not sorted out.
I am paying the price for Absa's incapability of running their own websites and ensuring that uploaded Fica documents are attended to in a timely fashion, not one year!!!!!
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Replies (1)
Absa's replyOfficial
03 Oct 2017, 08:16Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Best regards,
Absa's reply03 Oct 2017, 08:16
Official
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Best regards,