M
Mavis
1 reviews | Active since Oct 2022
12 Dec 2023, 15:08
Bad service
Very disappointed about this bank, all my funds are on hold, the agent said I must send prove of payment, and I did but haven't got any response from them.
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Absa's replyOfficial
12 Dec 2023, 16:49Dear Mavis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa's reply12 Dec 2023, 16:49
Official
Dear Mavis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw