Bad service

My name is Abineal Gomis and this is my second complaint regarding this matter.

I worked in an stationary store in Durbanville Cape town.

I was referred to one of Absa's employee's by my previous employer regarding my provident fund withdrawel.

I have sent countless emails. Eventually i got a response back asking for my documents, documents has been sent two months ago today still no answer.

After my first complaint on hellopeter regarding this issue i was contacted by one of Absa's service consultants who assured me Absa is no longer associated with the private sector provident fund and referred me to SALT employee benefits.

After yet another 5/6 emails and almost a month waiting for a reply i had to lay a complaint before i have been answered.

I just spoke to one of their employee which whilst on the phone with me checked on their system and has no record of my name or any provident fund what so ever.

You can imagine the rage I have boiling at this point in time, I sent an email to the Absa employee asking to make an appointment to meet in person as I need this sorted out as quickly as possible, yet no response yet? Am I invisible?

This is really not a good thing and now I am at that point where I demand compensation for being shoved around! At my own cost! And all of this just to get my money back which I paid for not one deposit I made took three months to go through but why is it that after almost three months there is yet still NO answer if my application was even submitted!?

I WANT THIS SORTED OUT TODAY!

or I will be forced to make this public.

This really the worste service I have ever received.

Never doubted Absa before, but now, I do not have a bank account with Absa but after this service from just my provident fund im not sure I will even reccomend Absa to anyone ever again. This is really low.

Please can someone contact me urgently regarding this I have all my prove, even so a voice recording of the SALT employee stating they have no record of me.

This need serious attention.

Regard. Abimeal