Bad service
I have logged a missing payment inquiry and more than a month later still no feedback. This is frustrating
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Absa's replyOfficial
01 Sept 2021, 09:07Dear Basani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Absa's reply01 Sept 2021, 09:07
Official
Dear Basani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care