Bad service

Wonder if I will get the same service Chris Camelian got for complaining about ABSA <br> An ATM shut down and went offline while I wanted to withdraw money. I phone the stop card number and asked to be helped in Afrikaans. The person said no, then I asked get someone but then all of a sudden she could speak Afrikaans. I then spoke English better than what she could. I was then told that ABSA is not responsible for any money loss out of my account!!!!! I have been at the ABSA group for more than 30 years. If I have to pay for a new card I will close my account at ABSA <br>