Bad service

I went to ABSA ATM this morning 31/10/2023 for withdrawal the machine was in order, neat and tidy only to find that it's going to leave me with frustration I'm in right now.

I was withdrawing at Sasol Bree fuel all went well until the time money has to come out, I waited and waited for money and nothing then I received a slip with an error when I explained to the security guard he told me that machine had a problem since yesterday but the was no note or sign that the machine doesn't have money.

ABSA I need that money as soon as possible if the machine is fault please we expect a note on the screen.