LD
Linda D
1 reviews | Active since Jul 2020
04 Jul 2020, 10:58
Bad service
There's lines outside the bank and people stand there for 3 hours just to be told that you were in the wrong line go stand at the back! 2 guys working at the entrance stand and talk, chat and laugh but not doing their work! At closing time they say sorry go home try again tomorow!! Worst service ever!
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Absa's replyOfficial
06 Jul 2020, 09:40Dear Linda Dippenaar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply06 Jul 2020, 09:40
Official
Dear Linda Dippenaar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care