OB
OARABILE B
1 reviews | Active since Jun 2017
24 Oct 2023, 14:54
Bad service
The service at ABSA Keywest branch is appalling.I had to wait for over 30 minutes and i only found 4 people on the queue.The consultants are just casually chatting and have no sense of urgency
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Absa's replyOfficial
24 Oct 2023, 16:11Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply24 Oct 2023, 16:11
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,