Bad service

<p>I was an Absa Bank staff member and as a staff member I had a staff account where I paid zero fees. I left Absa on the 24/03/2017 and when I left all I new was that I will loose all the benefits as a staff member. My account was changed from staff account to normal account. Nobody explained anything to me, the type of the account was not explained and nobody explained the fees of the account. I was given no options as a client to choose the account that suit me. I have been charged a rediculous amount beggining of April and I thought the amount was for administration for converting to a normal account. Beggining of this month I am being charged a rediculous amount again of almost R500 fees. I feel ****** and as a client I know my rights. I want these fees reversed as I knew nothing about, I didn't sign anyhting related to this.</p>