1 reviews | Active since Jun 2016

13 Apr 2017, 00:18

Bad service

<p>Good day,</p> <p> </p> <p>I am a student silver account holder with absa. I tried redeeming my 50MB data reward but I have not yet received it. This is the 5th time this has happened. It is unacceptable. I can't believe the bad service that I keep receiving from absa. I'm going to have to find a new bank if this keeps on happening. </p>

0
Replies (4)
Absa
Absa's reply13 Apr 2017, 08:50
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

's update13 Apr 2017, 08:58
Reviewer Update

Good day,

Thank you. My account number is ********** 010.

I look forward to hearing from you soon.

Absa
Absa's reply13 Apr 2017, 10:43
Official

Dear Colin

Account number does not show, try send using your private email

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply13 Apr 2017, 11:16
Official

Thanks