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Ngwanankwane N

1 reviews | Active since Mar 2017

27 Mar 2017, 11:00

Bad service

<p>On the 20th of this month there was debit order went to my account which I did not give authority to do so I visited the branch they said is not them but on my statement its says absa , then I called another institution they said is absa , and they said they will send letter to absa so that absa can return my money I have been waiting since Thursday till today please please </p>

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Replies (7)
Absa
Absa's reply27 Mar 2017, 12:07
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply27 Mar 2017, 17:08
Official

Thank you

NN
Ngwanankwane N's update30 Mar 2017, 12:48
Reviewer Update

I have been waiting for your feedback please update me

Absa
Absa's reply03 Apr 2017, 09:24
Official

Dear Customer

As discussed on Friday with you to speak to the attorneys because Absa could only see arrangement made for the April month.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply03 Apr 2017, 10:06
Official

Dear Customer

Please make contact with the attorneys

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply03 Apr 2017, 15:48
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply05 Apr 2017, 09:15
Official

Appreciative