MH
Muzikayise H

1 reviews | Active since Mar 2017

22 Mar 2017, 07:45

Bad service

<p>Good day </p> <p> </p> <p>On the 13th of March I app**** for the cheque account online and uploaded all necessary documents as requested I than called ABSA on frequent bases to follow on my application I was told I need to send documents of which i did and I followed up again and I was told to wait and on Monday the 20th of March I called again and I was told that my cellphone that they have is wrong however everytime i follow on they website ABSA sends me a OTP to the correct number, On Monday I spoke to one of the call centre consultant and they said they have emailed a correct number to the person who needs to call and yet even today I am still waiting for the call, I even went to ABSA westgate and I was told the account is active hovewer I dont have a card or written confirmation from ABSA, My salary is supposed to come through on this account I am really not sure if I will even recieve my salary</p>

0
Replies (1)
Absa
Absa's reply22 Mar 2017, 11:18
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd