1 reviews | Active since Nov 2015
BAD SERVICE
<p>I visited ABSA Westgate branch at the lower level about a month ago to make a deposit into my business account. I complaint to the manager in charge, I think her name is Pat, about the airfreshner smell which is very strong. At that stage my chest was tight and I had difficulty with breathing as I am athsmatic. Pat was unsympathetic to my requst of aquiring new airfreshner which is mild. I was merely told that i must always bring my pump whenerver I visit. She mentioned that she also have a daughter at home who is athsmatic basical stating that I am dramatic. I guess having the athsmatic daughter qulified her to be a doctor. I chattered to one of the tellers who mentioned that the are also faced with the same problem however their cries fell into deaf ears. I again today visited the branch to make a deposit and have the same problem. I wonder if they realise how risky this is to ones health or are they waiting for the incident to happen before they do something. I seriously need the branch risk personel to investigate as the airfreshner used in that small space by the tellers is a health hazard or should we invite the environmental health officers to investigate the matter.</p> <p>Iam pleading with the branch to please use the mild airfreshner as today I had a 2hr struggle trying to control my breathing .</p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with an account number to enable me to log a formal complaint for you.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with an account number to enable me to log a formal complaint for you.
Regards
Claudette
