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mpho M

1 reviews | Active since Jan 2013

02 Feb 2017, 16:16

bad service

<p>I had a personal loan with absa bank, which i had paid very well until i got retrentched at work.</p> <p> </p> <p>Due to financial contrains, my account was eventually handed over to the attorneys.</p> <p> </p> <p>Mooney ford attoneys advised an outstanding amount of R5784.17, was given a discount of 20%. An amount of R4628.00 was paid.</p> <p> </p> <p>Today i receive a notification that an amount of R1284.85 was transferred to my loan account.</p> <p> </p> <p>What account as it was already settled? i urge you to kindly reverse that transaction. My loan was paid in full and i will not be held accountable if admin was not done on your side.</p> <p> </p> <p>Please urgently resolve this.</p>

0
Replies (1)
Absa
Absa's reply03 Feb 2017, 12:59
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd