BAD SERVICE

<p>Good Day</p> <p> </p> <p>I would like to lodge a complaint against ABSA BANK JUBILEE MALL AND PRETORIA NORTH</p> <p> </p> <p>We are very much disappointed about the bad service we received from Absa Jubilee mall and Pretoria North.</p> <p> </p> <p>We have been banking/Saving with the bank since January, we followed all the necessary steps and procedures. We made a notice on the 30th of November and we were given a date of the 5th of December to get our money. We went to the bank on Monday, we couldn’t get assisted , yesterday (Tuesday the 6th) we went back , still no joy from Absa. The service of Absa Jubille mall is pathetic. No one is giving us the clear explanation.They told us that one of the signatory’s ID is not clear , they are busy with FICA as our account failed at FICA STAGE ,there's a waiting period of 5 days which was not explained to us,lapsed yesterday (07 December 2016) but that is not the story we got on Monday. Monday Nkele Nkosie told us that the money is not available , it will be available on Tuesday at 14:00 but that was not true, they even called SAPS to come to the bank which was very low of them and we find it insulting . We have been taken from pillar to post and we don’t want that ,what we want is our money. I don’t understand why you’ve got employees like Tshidi and Nkele Nkosie as they are very much ***********.Absa is the worst bank in the whole world, and i will tell everyone i know and i will close all my account with them and i will also ask my family to move our business accounts from Absa to a reliable bank, a bank that value customers and offer awesome service not the **** service we received from ABSA Jubilee mall and Pta North. ABSA ,TODAY TOMORROW TOGETHER ,can go to HELL ,we are definately closing our social account. Our social club members are the employees of the municipality ,and our municiplaity bank with Absa,we didnt excpect that kind</p> <p> </p> <p>We can’t wait to close our account and take the business elsewhere.</p> <p> </p>