BAD SERVICE

<p>i have been an ABSA client for 22 years and have several accounts with them, on Monday i tried to draw money from the ATM and my account was blocked because of FICA purposes. i took in my documents to the branch in Polokwane and my account is still blocked after the FICA docs was submitted to them. ABSA did not send me an sms or an email or tried to contact me in anyway to inform me that they are going to block my account if I do not bring my documents to them in a spesific timeframe. i have been phoning them for the last 3 days to sort out this issue, but i am not recieving any feedback from them and they are so unhelpful. Today I decided to move all my accounts to another bank as ABSA does not have any customer service. I will never make use of ABSA again and i advice anyone who wants to wor with them to not do it as you are just a number.</p>