Bad service
<p>On the 18th August I submitted a claim at the Halfway House Branch for funeral benefits. According to their clause funds are payable within 48 hours. </p> <p>This morning I call Absa Life directly to inquire why the funds have not being released. To my shock an Amelia informed me that there are no documents sent to their claim departments.</p> <p>These funds are needed urgently as my family is busy arranging for the funeral, why am I to wait yet another 48 hours because an absa consultant forgot to send the document to the relevant department.</p> <p>My premiums are paid on time but there is a problem when I need to claim for benefits.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Danzig Boyce
Group Customer Care
Absa Bank Ltd