Bad Service

<p>Hi,</p> <p>Phoned the limit increase department and spoke to one of the consultants, I advised him that should I run out of airtime, does he mind phoning me back, the response was " sorry we can't do that beacuase this is an Inbound call centre", the line did eventially cut cause I told him I won't be able to go through everything because it will cut after a few minutes. This is terrible service, so are you telling me for every single client you speak with over the phone in the middle of a transaction or query you don't phone back should the line cut???? I have been considering for a while now to move everything to another bank but you made this choice easy now.</p> <p>Regards, </p> <p>Antoinette</p> <p> </p>