BS
Bonny S
1 reviews | Active since Jul 2013
26 Feb 2021, 11:52
Bad Service
they manage the credit card business on behalf of Virgin Money and Virgin Money is stopping the card services, hence I've decided to cancel my card which has a credit balance. Man o man what a mission and bad services - after 5 phone calls I am still waiting for them to close my a/c -it's pathetic service!!!!!
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Replies (1)
Absa's replyOfficial
26 Feb 2021, 14:19Dear Bonny, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply26 Feb 2021, 14:19
Official
Dear Bonny, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd