bad service

<p>on Sunday 13 August, we visited the Absa menlyn branch to transfer money out of our flexi bond account, only to find out the money was transfered or paid into someone else's account. Now they say the branch is closed due to construction or relocation. the question is how are we gona rectify this problem as my husband was told they must 1st open a case and the matter needs to be investigated. But no one came back to him he eventually got hold of a manager at the bank who confirmed that the menlyn branches calls was diverted to his branch,</p>