bad service

<p>12 days ago i app**** for a cheque account online there after i email the fica documents to 3 email i could find online. Two days ago i receive an email thanking me for choosing absa but not tell me what to do next, today i went o mega city absa branch explained my stroy and i was told fica is not done this is 12 days later mind you. I had to drive home to get those document and come back to the branch. Now ive been sitting here for almost 2 hours the person who helping me has no idea of what to do she has called 4 people in my present. asking for help now shes in da branch managers office. Dont know why i wanted to move from standard bank im gonna walk out now thanks for nothing. 12 days to open an account and even when you go to a branch people run around like headless chickens. </p>