Bad service

<p>On Monday the 19th of June I app**** for a topup loan from ABSA. They told me it will take about 3 to 4 working days to get back to me. Provisionally the loan was approved. On Wednesday I phone to find out what is happening. They told me it is still being processed, a consultant will phone me on Thursday. Nothing happened on Thursday so I phoned again on Friday but was told a consultant will phone me back. Nothing. I have been with ABSA for more than 30 years and I have a loan with them that has never been in arrears. My bond is also with them and has never been in arrears. It is Monday now, 7 days after I app**** for a top up loan and still nobody came back to me. I could have made other arrangements if I knew this is going to happen. One apply for a loan because you actually need the money for something and by ABSA not getting back to me I have problems now. I am a loyal customer of ABSA but these days their service are extremely bad.</p>