cB
cwaka B
1 reviews | Active since May 2021
24 Jul 2024, 16:26
bad service
Terrible call centre service. I am applying for a credit card and then get cut off so i am forced to call in the agent was just rude and unwelcoming. The agent cut my call and when i called back they are cutting my call hay i thank you absa
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Absa's replyOfficial
25 Jul 2024, 09:05Dear Cwaka Bomela Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2
Kind regards,Group Customer CareRezona Louw
Kind regards,Group Customer CareRezona Louw
Absa's reply25 Jul 2024, 09:05
Official
Dear Cwaka Bomela Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2
Kind regards,Group Customer CareRezona Louw
Kind regards,Group Customer CareRezona Louw