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Phumelele M

1 reviews | Active since Oct 2023

23 Dec 2023, 04:10

Bad service

The banking system in South Africa is in tartata's shambolic state of affairs. A bank that has changed names 3 times but still open for games and toys. Don't honouring their vow of trade. Absa must close or rebrand. Take stock and change names with new stakeholders. I want to move my portfolio from FNB to them but their service is appauling and second class. Maybe they need new management or just skills audit and vetting. Nobody seems to know what they are doing and their arrogant boujousees and pompous coloured staff. The biggest problem in this economy, with no skills or experience. No business acumen or etos. Shut the back door and do legal readings. The economy is booming and we are about to hit recession. Bad service at Absa Keywest. The bank manager must be questioned.

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Replies (1)
Absa
Absa's reply27 Dec 2023, 09:51
Official
Dear Phumelele Mqolombeni

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number  for your complaint is  C-***1 Kind regards,Group Customer CareGodfrey Ndou